Customer-focused marketing actions for delivering greater internal and external customer satisfaction

類似資料

• Analysis of customer satisfaction data /
  著者:: Allen, Derek R.
  出版事項: (2010)
• Improving customer satisfaction, loyalty, and profit /
  著者:: Johnson, Michael D .
  出版事項: (2006)
• Meeting Customer Needs
  著者:: Ian Smith
  出版事項: (2008)
• Measuring and managing customer satisfaction going for the gold
  著者:: Kessler, Sheila
  出版事項: (1996)
• Measuring and managing customer satisfaction going for the gold
  著者:: Kessler, Sheila
  出版事項: (1996)