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| LEADER |
00746nam a2200205 a 4500 |
| 005 |
20151215125144.0 |
| 008 |
960221s1955 dcuabcdjdbkoqu001 0deng d |
| 003 |
ViArRB |
| 082 |
|
|
|a 658.812
|b CHA
|
| 100 |
|
|
|a Chaston, Ian
|9 7106
|
| 245 |
|
|
|a Customer-focused marketing
|b actions for delivering greater internal and external customer satisfaction
|
| 300 |
|
|
|a xi, 222p.
|c Book
|
| 490 |
|
|
|a Mc-graw-hill marketing for professionals series
|
| 653 |
|
|
|a Marketing management
|a Customer satisfaction
|
| 942 |
|
|
|c BK
|6 _
|
| 260 |
|
|
|a London
|b Mcgraw-hill
|c 1993
|
| 500 |
|
|
|a X:51 N393
|
| 020 |
|
|
|a 0077076982
|
| 999 |
|
|
|c 98344
|d 98344
|
| 952 |
|
|
|0 0
|1 0
|2 ddc
|4 0
|6 658812_CHA
|7 0
|9 123921
|a SMS
|b SMS
|c GEN
|d 2009-11-04
|o 658.812 CHA
|p SMS018800
|r 2009-11-04
|w 2009-11-04
|y BK
|