O'Brien, J. A., & Schell, G. (1999). Management information systems: Managing information technology in the internetworked enterprise (4th ed.). Tata McGraw-Hill.
Citação norma ChicagoO'Brien, James A., and George Schell. Management Information Systems: Managing Information Technology in the Internetworked Enterprise. 4th ed. New Delhi: Tata McGraw-Hill, 1999.
Citação norma MLAO'Brien, James A., and George Schell. Management Information Systems: Managing Information Technology in the Internetworked Enterprise. 4th ed. Tata McGraw-Hill, 1999.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.