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Why CRM doesn't work how to win by letting customers manage the relationship
| Autor principal: | |
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| Formato: | Printed Book |
| Lenguaje: | English |
| Publicado: |
Great Britain
Kogan page
2004
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| Materias: |
| Descripción Física: | xvii, 263p. |
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| ISBN: | 9780749442415 |