Poirier, C., & Walker, I. (2005). Business process management applied: Creating the value managed enterprise. Cengage learning.
Chicago Style citaatPoirier, Charles, en Ian Walker. Business Process Management Applied: Creating the Value Managed Enterprise. New Delhi: Cengage learning, 2005.
MLA citatiePoirier, Charles, en Ian Walker. Business Process Management Applied: Creating the Value Managed Enterprise. Cengage learning, 2005.
Let op: Deze citaties zijn niet altijd 100% accuraat.