Poirier, C., & Walker, I. (2005). Business process management applied: Creating the value managed enterprise. Cengage learning.
Style de citation ChicagoPoirier, Charles, et Ian Walker. Business Process Management Applied: Creating the Value Managed Enterprise. New Delhi: Cengage learning, 2005.
Style de citation MLAPoirier, Charles, et Ian Walker. Business Process Management Applied: Creating the Value Managed Enterprise. Cengage learning, 2005.
Attention : ces citations peuvent ne pas être correctes à 100%.