Poirier, C., & Walker, I. (2005). Business process management applied: Creating the value managed enterprise. Cengage learning.
Dyfyniad Arddull ChicagoPoirier, Charles, and Ian Walker. Business Process Management Applied: Creating the Value Managed Enterprise. New Delhi: Cengage learning, 2005.
Dyfyniad MLAPoirier, Charles, and Ian Walker. Business Process Management Applied: Creating the Value Managed Enterprise. Cengage learning, 2005.
Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.