The nordstrom way the inside story of America's # 1 customer service company

類似資料

• Nordstrom way to customer service excellence
  著者:: spector, Robert; McCarthy, Patrick
  出版事項: (2012)
• 101 ways to boost customer satisfaction
  著者:: Foster,Timothy R V
  出版事項: (1997)
• Customer service building successful skills for the twenty - first century
  著者:: Lucas, Robert W
  出版事項: (2012)
• Providing exceptional customer service /
  著者:: Rowson, Pauline .
  出版事項: (2005)
• How to turn Customer Service into Customer Sales
  著者:: Bernand Katz
  出版事項: (2000)