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The nordstrom way the inside story of America's # 1 customer service company

Sonraí Bibleagrafaíochta
Príomhúdar:	Spector, Robert
Údair Eile:	McCarthy, Patrick D
Formáid:	Printed Book
Teanga:	English
Foilsithe:	New York John Wiley & Sons 1995
Ábhair:	customer service - United States Development stores

Míreanna Comhchosúla

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Customer- driven services management
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Seven power strategies for building customer loyalty /
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United states civil service
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Customer Service In Retailing
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Customer service excellence:Trends and Strategies
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Customer service training 101 : quick and easy techniques that get great results /
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CRM model design for customer services in bank
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Organisational schizophrenia: Impact on customer service quality
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Case Studies in Customer Relationship Management
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