Loading...

QR Code

The nordstrom way the inside story of America's # 1 customer service company

Bibliografiske detaljer
Hovedforfatter:	Spector, Robert
Andre forfattere:	McCarthy, Patrick D
Format:	Printed Book
Sprog:	English
Udgivet:	New York John Wiley & Sons 1995
Fag:	customer service - United States Development stores

Lignende værker

Nordstrom way to customer service excellence
af: spector, Robert; McCarthy, Patrick
Udgivet: (2012)

101 ways to boost customer satisfaction
af: Foster,Timothy R V
Udgivet: (1997)

Customer service building successful skills for the twenty - first century
af: Lucas, Robert W
Udgivet: (2012)

Providing exceptional customer service /
af: Rowson, Pauline .
Udgivet: (2005)

How to turn Customer Service into Customer Sales
af: Bernand Katz
Udgivet: (2000)

Customer service in co-operative banks /
af: Dileep, A. S.
Udgivet: (2010)

Customer service excellence: trends and strategies /
af: Nageswara Rao S B
Udgivet: (2004)

Customer driven services management /
af: Bakachandran , S .
Udgivet: (2004)

Category killers : the retail revolution and its impact on consumer culture
af: Spector, Robert
Udgivet: (2005)

Design and operation of customer service systems
af: Bender, Paul S.
Udgivet: (1976)

Effective customer service: ten steps for technical professions/
af: Goetsch, David L.
Udgivet: (2004)

Superior customer value strategies for winning and retaining customers
af: Weinstein, Art
Udgivet: (2012)

Building customer loyalty
af: Linton, Ian; Author
Udgivet: (1999)

Service design for business : a practical guide to optimizing the customer experience /
af: Reason, Ben
Udgivet: (2016)

SERVICE FAILUTE, RECOVERY AND LOYALTY IN INDIAN RETAIL
af: HOJAT AKHAVAN TAFTI
Udgivet: (2012)

Customer-driven services management/
af: Balachandran, S
Udgivet: (1999)

Customer service: empowerment and entrapment
Udgivet: (2001)

Ambulance: stories
af: Sree Valsan, T
Udgivet: (1996)

Service chain management : technology innovation for the service business /
Udgivet: (2008)

Customer service operations : the complete guide
af: Blanding, Warren
Udgivet: (1991)

Customer service: a practical approach/
af: Harris, Elaine K.
Udgivet: (2013)

Operating system principles
af: Hansen,Per Brinch
Udgivet: (1986)

101 Ways : To Boost Customer Satisfaction
af: Timothy R. V. Foster
Udgivet: (2009)

Complete idiot`s guide to great customer service
af: Karr,Ron
Udgivet: (1998)

Customer- driven services management
af: Balachandran, S
Udgivet: (1999)

First person America
af: Banks, Ann; Ed
Udgivet: (1993)

Seven power strategies for building customer loyalty /
af: Timm, Paul R.
Udgivet: (2001)

United states civil service
af: Riper Paul P Van

Customer Service In Retailing
af: Anil Mishra Ruchi Gupta
Udgivet: (2009)

Customer service excellence:Trends and Strategies
af: S.B.Nageswara Rao
Udgivet: (2004)

Customer service training 101 : quick and easy techniques that get great results /
af: Evenson, Renee
Udgivet: (2005)

CRM model design for customer services in bank
af: Dinesh D Bhakkad

Organisational schizophrenia: Impact on customer service quality
af: Gopal K Gureja
Udgivet: (2013)

Hidden power of your customers four keys of growing your business through existing customers
af: Carroll, Becky
Udgivet: (2011)

Case Studies in Customer Relationship Management
af: ICFAI

From staff room to classroom II: the one-minute professional development planner
af: Fogarty, Robin J; Author, et al.
Udgivet: (2010)

Developing library and information center collections
af: Evans, G Edward; Author, et al.
Udgivet: (2004)

Rural social work : building and sustaining community capacity /
af: Scales, T. Laine
Udgivet: (2014)

American folklore /
Udgivet: (2005)

Way it is : Readings in contemporary American prose /
Udgivet: (1970)