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The nordstrom way the inside story of America's # 1 customer service company
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| 格式: | Printed Book |
| 语言: | English |
| 出版: |
New York
John Wiley & Sons
1995
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| Item Description: | Includes index |
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| 实物描述: | xii, 244p. |
| ISBN: | 0471584967 |