Dyfyniad APA

Spector, R., & McCarthy, P. D. (1995). The nordstrom way: The inside story of America's # 1 customer service company. John Wiley & Sons.

Dyfyniad Arddull Chicago

Spector, Robert, and Patrick D. McCarthy. The Nordstrom Way: The Inside Story of America's # 1 Customer Service Company. New York: John Wiley & Sons, 1995.

Dyfyniad MLA

Spector, Robert, and Patrick D. McCarthy. The Nordstrom Way: The Inside Story of America's # 1 Customer Service Company. John Wiley & Sons, 1995.

Rhybudd: Mae'n bosib nad yw'r dyfyniadau hyn bob amser yn 100% cywir.