Rico, D. F., & Pressman, R. S. (2004). ROI of software process improvement: Metrics for project managers and software engineers. Cengage Learning.
Chicago-стиль цитированияRico, David F., and Roger S. Pressman. ROI of Software Process Improvement: Metrics for Project Managers and Software Engineers. New Delhi: Cengage Learning, 2004.
MLA-цитированиеRico, David F., and Roger S. Pressman. ROI of Software Process Improvement: Metrics for Project Managers and Software Engineers. Cengage Learning, 2004.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.