APA način citiranja

Russell-Jones, N. (2009). Marketing, sales and customer service (2nd ed.). Ane books.

Čikaški stil citiranja

Russell-Jones, Neil. Marketing, Sales and Customer Service. 2nd ed. New Delhi: Ane books, 2009.

MLA način citiranja

Russell-Jones, Neil. Marketing, Sales and Customer Service. 2nd ed. Ane books, 2009.