Carter, W. (1996). Customer care: A complete package for a one-day training workshop. Kogan page India Pvt.Ltd.
استشهاد بنمط شيكاغوCarter, Wendy. Customer Care: A Complete Package for a One-day Training Workshop. New Delhi: Kogan page India Pvt.Ltd, 1996.
MLA استشهادCarter, Wendy. Customer Care: A Complete Package for a One-day Training Workshop. Kogan page India Pvt.Ltd, 1996.
تحذير: قد لا تكون هذه الاستشهادات دائما دقيقة بنسبة 100%.