Citazione APA

House, M. (1996). Confessions of a quality expert: A systematic approach to implementing total quality. tudor.

Stile di citazione Chicago

House, Martyn. Confessions of a Quality Expert: A Systematic Approach to Implementing Total Quality. Great Britain: tudor, 1996.

Citazione MLA

House, Martyn. Confessions of a Quality Expert: A Systematic Approach to Implementing Total Quality. tudor, 1996.