House, M. (1996). Confessions of a quality expert: A systematic approach to implementing total quality. tudor.
Chicago Edition CitationHouse, Martyn. Confessions of a Quality Expert: A Systematic Approach to Implementing Total Quality. Great Britain: tudor, 1996.
Cita MLAHouse, Martyn. Confessions of a Quality Expert: A Systematic Approach to Implementing Total Quality. tudor, 1996.
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