diwan, P. (1995). Quality in totality: A management guide to TQM and ISO 9000. Deep & Deep.
Chicago Edition Citationdiwan, Parag. Quality in Totality: A Management Guide to TQM and ISO 9000. New Delhi: Deep & Deep, 1995.
MLA Edition Citationdiwan, Parag. Quality in Totality: A Management Guide to TQM and ISO 9000. Deep & Deep, 1995.
Warning: These citations may not always be 100% accurate.