APA Citatie

Ross, J. E. (1996). Total quality management: Text cases and readings (2nd ed.). St.Luice press.

Chicago Style citaat

Ross, Joel E. Total Quality Management: Text Cases and Readings. 2nd ed. New Delhi: St.Luice press, 1996.

MLA citatie

Ross, Joel E. Total Quality Management: Text Cases and Readings. 2nd ed. St.Luice press, 1996.

Let op: Deze citaties zijn niet altijd 100% accuraat.