Measuring and managing customer satisfaction going for the gold

Liknande verk

• Measuring and managing customer satisfaction going for the gold
  av: Kessler, Sheila
  Publicerad: (1996)
• Measuring and managing customer satisfaction: going for the gold /
  av: Kessler, Sheila .
  Publicerad: (1996)
• The little book of big customer satisfaction measurement /
  av: Rao, Ajit
  Publicerad: (2012)
• Analysis of customer satisfaction data /
  av: Allen, Derek R.
  Publicerad: (2010)
• Improving customer satisfaction, loyalty, and profit /
  av: Johnson, Michael D .
  Publicerad: (2006)