Measuring and managing customer satisfaction going for the gold

Détails bibliographiques
Auteur principal:	Kessler, Sheila
Format:	Printed Book
Langue:	English
Publié:	New Delhi Wheeler 1996
Sujets:	Customer satisfaction

Improving Customer Satisfaction, Loyalty, and Profit: An integrated measurement and management system
par: Michael D Johnson, et autres
Publié: (2006)

Chargement en cours...

A Study on Customer Satisfaction of Selected Supermarkets in Ernakulam District
par: Punya Mohan
Publié: (2014)

Chargement en cours...

101 ways to boost customer satisfaction
par: Foster,Timothy R V
Publié: (1997)

Chargement en cours...

Cumulative approach to customer satisfaction with respect to compact segment car users
par: Hamza V.K
Publié: (2014)

Chargement en cours...

Cumulative approach to customer satisfaction with respect to compact segment car users
par: Hamza V K
Publié: (2014)

Chargement en cours...

Internet banking and customer satisfaction
par: Mahtab Alam
Publié: (2014)

Chargement en cours...

Measuring Customer Satisfaction and Loyalty
par: Hages, Bob E
Publié: (2010)

Chargement en cours...

Improving Customer Satisfaction, Loyalty, and Profit : An Integrated Measurement and Management System
par: Michael D. johnson Anders Gustafsson
Publié: (2000)

Chargement en cours...

Satisfying internal customers first
par: Chang, Richard Y
Publié: (1994)

Chargement en cours...

How to give quality service to your customers
par: Denton, D. Keith
Publié: (1990)

Chargement en cours...

Comparative study of customer satisfaction in
par: Vijay Prakash Gupta & Agarwal P K

Chargement en cours...

Delivering Satisfaction and Service Quality : A customer-Based Approach for Libraries
par: Hernon,Peter
Publié: (2009)

Chargement en cours...

A study on customer satisfaction of mobile phone applications among Arts and Science Colleges students in Kerala
par: Sajesh M.K
Publié: (2017)

Chargement en cours...

101 Ways : To Boost Customer Satisfaction
par: Timothy R. V. Foster
Publié: (2009)

Chargement en cours...

Customer-focused marketing actions for delivering greater internal and external customer satisfaction
par: Chaston, Ian
Publié: (1993)

Chargement en cours...

Measuring and managing customer satisfaction
par: Kessler, Sheila
Publié: (1996)

Chargement en cours...

Total quality management
par: Besterfield, dale, H et.al
Publié: (2011)

Chargement en cours...

AN EMPIRICAL STUDY ON CUSTOMERS OPINION AND SATISFACTION ON SERVICES PROVIDED BY DEPOSITORY PARTICIPANTS OF GANDHINAGAR
par: JIGNA TRIVEDI
Publié: (2013)

Chargement en cours...

Measuring customer satisfaction
par: Gerson, Richard F
Publié: (2004)

Chargement en cours...

Customer Satisfaction on Service Quality of Real Estate Agencies: An Empirical Analysis with reference to Kochi Corporation Area of Kerala State in India
par: Nasar K. K.AND Dr. Manoj P. K.
Publié: (2013)

Chargement en cours...

Measuring customer satisfaction
par: Gerson, Richard F
Publié: (2004)

Chargement en cours...

Quality: from customer needs to customer satisfaction
par: Bergman, Bo
Publié: (2006)

Chargement en cours...

Researching customer satisfaction & loyalty:How to find out what people really think
par: Paul Szwarc
Publié: (2005)

Chargement en cours...

Building great customer experiences
par: Ivens, John; Author, et autres
Publié: (2005)

Chargement en cours...

A study on customer satisfaction in online shopping among youth with special reference to Kottayam district
par: Athira Vijayan; Researcher, et autres
Publié: (2019)

Chargement en cours...

Comparative Study on Customer Satisfaction in
par: Kalyanaraman

Chargement en cours...

A STUDY ON CUSTOMER PERCEPTION ON TOURIST POINT IN SOUTHERN MOST CORNER OF INDIA
par: A. SANKARAN
Publié: (2009)

Chargement en cours...

Customer satisfaction towards internet banking services with special reference to select commercial banks in Kerala
par: Anoop K.K
Publié: (2016)

Chargement en cours...

Influence of work culture on employee satisfaction and customer satisfaction of select public and private sector commercial banks in Ernakulam district
par: Amala Mary K.S
Publié: (2017)

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Meeting Customer Needs
par: Ian Smith
Publié: (2008)

Chargement en cours...

Hand book for measuring customer satisfaction and loyalty /
par: Hill, Nigel .
Publié: (2004)

Chargement en cours...

Understanding job satisfaction
par: Gruneberg, Michael M.
Publié: (1979)

Chargement en cours...

Understanding job satisfaction
Publié: (2008)

Measuring and managing customer satisfaction going for the gold

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