Measuring and managing customer satisfaction going for the gold

Eitemau Tebyg

• Measuring and managing customer satisfaction going for the gold
  gan: Kessler, Sheila
  Cyhoeddwyd: (1996)
• Measuring and managing customer satisfaction: going for the gold /
  gan: Kessler, Sheila .
  Cyhoeddwyd: (1996)
• The little book of big customer satisfaction measurement /
  gan: Rao, Ajit
  Cyhoeddwyd: (2012)
• Analysis of customer satisfaction data /
  gan: Allen, Derek R.
  Cyhoeddwyd: (2010)
• Improving customer satisfaction, loyalty, and profit /
  gan: Johnson, Michael D .
  Cyhoeddwyd: (2006)