Deismireacht APA

Kessler, S. (1996). Measuring and managing customer satisfaction going for the gold. Wheeler.

Chicago Edition Citation

Kessler, Sheila. Measuring and Managing Customer Satisfaction Going for the Gold. New Delhi: Wheeler, 1996.

Deismireacht MLA

Kessler, Sheila. Measuring and Managing Customer Satisfaction Going for the Gold. Wheeler, 1996.

Rabhadh: D'fhéadfadh nach mbeadh na deismireachtaí seo 100% cruinn i gcónaí.