Total quality service principles, practices and implementation

Similar Items

• Total quality service: principles, practices and implementation /
  od: Stamatis,, D.H
  Izdano: (1997)
• Encyclopaedia of total Quality Management
  od: Stamatis, D.H
  Izdano: (1995)
• Understanding ISO 9000 implementing the basics to quality
  od: stamatis, D.H
  Izdano: (1995)
• Quality : total customer service
  od: Taylor, Lynda King
• Quality: total customer service
  od: Taylor, Lynda King
  Izdano: (1992)