Total quality service principles, practices and implementation

Eitemau Tebyg

• Total quality service: principles, practices and implementation /
  gan: Stamatis,, D.H
  Cyhoeddwyd: (1997)
• Encyclopaedia of total Quality Management
  gan: Stamatis, D.H
  Cyhoeddwyd: (1995)
• Understanding ISO 9000 implementing the basics to quality
  gan: stamatis, D.H
  Cyhoeddwyd: (1995)
• Quality : total customer service
  gan: Taylor, Lynda King
• Quality: total customer service
  gan: Taylor, Lynda King
  Cyhoeddwyd: (1992)