Total quality service principles, practices and implementation

Míreanna Comhchosúla

• Total quality service: principles, practices and implementation /
  le: Stamatis,, D.H
  Foilsithe: (1997)
• Encyclopaedia of total Quality Management
  le: Stamatis, D.H
  Foilsithe: (1995)
• Understanding ISO 9000 implementing the basics to quality
  le: stamatis, D.H
  Foilsithe: (1995)
• Quality : total customer service
  le: Taylor, Lynda King
• Quality: total customer service
  le: Taylor, Lynda King
  Foilsithe: (1992)