Citazione APA

Stamatis, D. (1997). Total quality service: Principles, practices and implementation. Vanity books international.

Stile di citazione Chicago

Stamatis, D.H. Total Quality Service: Principles, Practices and Implementation. New Delhi: Vanity books international, 1997.

Citazione MLA

Stamatis, D.H. Total Quality Service: Principles, Practices and Implementation. Vanity books international, 1997.

Attenzione: Queste citazioni potrebbero non essere precise al 100%.