Dyfyniad APA

Stamatis, D. (1997). Total quality service: Principles, practices and implementation. Vanity books international.

Dyfyniad Arddull Chicago

Stamatis, D.H. Total Quality Service: Principles, Practices and Implementation. New Delhi: Vanity books international, 1997.

Dyfyniad MLA

Stamatis, D.H. Total Quality Service: Principles, Practices and Implementation. Vanity books international, 1997.

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