APA Edition Citation

Ross, J. E. (1995). Total quality management: Text, cases and readings (2nd ed.). Vanity books international.

Chicago Edition Citation

Ross, Joel E. Total Quality Management: Text, Cases and Readings. 2nd ed. New Delhi: Vanity books international, 1995.

MLA Edition Citation

Ross, Joel E. Total Quality Management: Text, Cases and Readings. 2nd ed. Vanity books international, 1995.

Warning: These citations may not always be 100% accurate.