APA引文

Zeithaml, V. A. (1996). Services marketing. McGraw-Hill.

Chicago Edition Citation

Zeithaml, Valarie A. Services Marketing. New York: McGraw-Hill, 1996.

MLA引文

Zeithaml, Valarie A. Services Marketing. McGraw-Hill, 1996.

警告：這些引文格式不一定是100％准確.