Cargando...

Código QR

Quality service pays six keys to success

Detalles Bibliográficos
Autor Principal:	Lefevre, Henry L.
Formato:	Printed Book
Idioma:	English
Publicado:	New Delhi Vanity 1997
Subjects:	Quality Service

Títulos similares

How to give quality service to your customers
por: Denton, D. Keith
Publicado: (1992)

Assessing service quality satisfying the expectations of library customers /
por: Hernon, Peter .
Publicado: (2009)

Delivering satisfaction and service quality
Publicado: (2009)

Delivering satisfaction and service quality
Publicado: (2009)

Hospitality Service Quality
por: Ranvijay Singh
Publicado: (2013)

Service quality management /
Publicado: (2016)

Service quality assessment of university libraries in Kerala /

Marketing of Service Quality Dimensions
por: Garima Gupta
Publicado: (2011)

Service quality of special libraries in Kerala /
por: Sajna, K. P.
Publicado: (2018)

When America Does it Right: Case Studies in Service Quality.
por: Spechler, Jay W.
Publicado: (1988)

Sage Encyclopaedia of Quality and the Service Economy
por: Dhalgaard-Park Sumi
Publicado: (2014)

An Assesment of Library Service Quality in CUSAT(with Reference to School of Management Studies
por: Vaisagh R.Nath
Publicado: (2014)

Handbook of Quality Service in Team
por: Tony Newby
Publicado: (2005)

Managing qualities services in library and information sciences /
por: Sharma, Utpal
Publicado: (2015)

Quality control in food services
por: Manning, Peter Burnam
Publicado: (1976)

Library service quality expectations
por: Manoj Krishnarao Kulkarni
Publicado: (2013)

Library service quality expectations
por: Manoj Krishnarao Kulkarni
Publicado: (2013)

Fundementals of service quality management in hospitality and tourism
por: Saxena, R.P
Publicado: (2014)

Quality improvement in European public services Concepts,cases and commentary
Publicado: (1995)

Perceptions of service climate, internal service
por: Sunali Talwar

Services marketing/
por: Rao, K. Rama Mohana
Publicado: (2011)

STRATEGIC SERVICE MANAGEMENT IN CELLULAR MOBILE TELECOM
por: BHUVANA DEVI
Publicado: (2011)

Total quality service in healthcare : an empirical investigation /
por: Usha Manjunath
Publicado: (2012)

Service quality and customer satisfaction of health insurance companies in Kerala
por: Abdul Azeez P

Assesment of the service quality of Kozhikode Public Library and research centre /
por: Souda, N.
Publicado: (2006)

Service Quality of A University Library: A case study of Calicut university library /
por: Sajna, C.

Quality and total cost in buildings and services design
por: Croome, DJ
Publicado: (1977)

Operations Management: Quality and Competitiveness in a Global Environment
por: Russel, Roberta S
Publicado: (2007)

Quality values banking : effective management systems that in create earnings, lower costs, anD provide competitive customer service
por: Gray, Janet L
Publicado: (1992)

Evaluation and quality improvement in the human services
por: Gabor, Peter A, et al.

Quality: Sustaining customer service
por: Taylor, Lynda King
Publicado: (1993)

TQM In Service Sector
por: R. P. Mohanty R. R. Lakhe
Publicado: (2002)

Quality Management for Information and Library Managers.
por: Brophy, Peter
Publicado: (1997)

Delivering satisfaction and service quality: a cutomer based approach for libraries
por: Peter Hernon
Publicado: (2013)

Methods for measuring quality of libraries
por: Bavakutty, M.
Publicado: (2005)

TQM in Library and Information services /
Publicado: (1999)

Quality managament
por: Bedi,Kanishka
Publicado: (2013)

Reforming public services: Embracing a new management philosophy
por: Mathur, B. P

Service Quality:Research Perspectives
por: Benjamin Schneider, et al.
Publicado: (2004)

Use of ICT for Quality Enhancement and sustainability in Libraries
por: Sudhir Nagarkar
Publicado: (2019)