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Quality service pays six keys to success

Bibliografiske detaljer
Hovedforfatter:	Lefevre, Henry L.
Format:	Printed Book
Sprog:	English
Udgivet:	New Delhi Vanity 1997
Fag:	Quality Service

Lignende værker

How to give quality service to your customers
af: Denton, D. Keith
Udgivet: (1992)

Assessing service quality satisfying the expectations of library customers /
af: Hernon, Peter .
Udgivet: (2009)

Delivering satisfaction and service quality
Udgivet: (2009)

Delivering satisfaction and service quality
Udgivet: (2009)

Hospitality Service Quality
af: Ranvijay Singh
Udgivet: (2013)

Service quality management /
Udgivet: (2016)

Service quality assessment of university libraries in Kerala /

Marketing of Service Quality Dimensions
af: Garima Gupta
Udgivet: (2011)

Service quality of special libraries in Kerala /
af: Sajna, K. P.
Udgivet: (2018)

When America Does it Right: Case Studies in Service Quality.
af: Spechler, Jay W.
Udgivet: (1988)

Sage Encyclopaedia of Quality and the Service Economy
af: Dhalgaard-Park Sumi
Udgivet: (2014)

An Assesment of Library Service Quality in CUSAT(with Reference to School of Management Studies
af: Vaisagh R.Nath
Udgivet: (2014)

Handbook of Quality Service in Team
af: Tony Newby
Udgivet: (2005)

Managing qualities services in library and information sciences /
af: Sharma, Utpal
Udgivet: (2015)

Quality control in food services
af: Manning, Peter Burnam
Udgivet: (1976)

Library service quality expectations
af: Manoj Krishnarao Kulkarni
Udgivet: (2013)

Library service quality expectations
af: Manoj Krishnarao Kulkarni
Udgivet: (2013)

Fundementals of service quality management in hospitality and tourism
af: Saxena, R.P
Udgivet: (2014)

Quality improvement in European public services Concepts,cases and commentary
Udgivet: (1995)

Perceptions of service climate, internal service
af: Sunali Talwar

Services marketing/
af: Rao, K. Rama Mohana
Udgivet: (2011)

STRATEGIC SERVICE MANAGEMENT IN CELLULAR MOBILE TELECOM
af: BHUVANA DEVI
Udgivet: (2011)

Total quality service in healthcare : an empirical investigation /
af: Usha Manjunath
Udgivet: (2012)

Service quality and customer satisfaction of health insurance companies in Kerala
af: Abdul Azeez P

Assesment of the service quality of Kozhikode Public Library and research centre /
af: Souda, N.
Udgivet: (2006)

Service Quality of A University Library: A case study of Calicut university library /
af: Sajna, C.

Quality and total cost in buildings and services design
af: Croome, DJ
Udgivet: (1977)

Operations Management: Quality and Competitiveness in a Global Environment
af: Russel, Roberta S
Udgivet: (2007)

Quality values banking : effective management systems that in create earnings, lower costs, anD provide competitive customer service
af: Gray, Janet L
Udgivet: (1992)

Evaluation and quality improvement in the human services
af: Gabor, Peter A, et al.

Quality: Sustaining customer service
af: Taylor, Lynda King
Udgivet: (1993)

TQM In Service Sector
af: R. P. Mohanty R. R. Lakhe
Udgivet: (2002)

Quality Management for Information and Library Managers.
af: Brophy, Peter
Udgivet: (1997)

Delivering satisfaction and service quality: a cutomer based approach for libraries
af: Peter Hernon
Udgivet: (2013)

Methods for measuring quality of libraries
af: Bavakutty, M.
Udgivet: (2005)

TQM in Library and Information services /
Udgivet: (1999)

Quality managament
af: Bedi,Kanishka
Udgivet: (2013)

Reforming public services: Embracing a new management philosophy
af: Mathur, B. P

Service Quality:Research Perspectives
af: Benjamin Schneider, et al.
Udgivet: (2004)

Use of ICT for Quality Enhancement and sustainability in Libraries
af: Sudhir Nagarkar
Udgivet: (2019)