Diwan, P. (1996). Quality in totality: A manager's guide to TQM and ISO 9000. Deep & Deep.
Chicago Edition CitationDiwan, Parag. Quality in Totality: A Manager's Guide to TQM and ISO 9000. New Delhi: Deep & Deep, 1996.
MLA Edition CitationDiwan, Parag. Quality in Totality: A Manager's Guide to TQM and ISO 9000. Deep & Deep, 1996.
Warning: These citations may not always be 100% accurate.