APA引文

Lientz, B. P., & Rea, K. P. (1999). Business process improvement: Planning and implementation. Harcourt brace.

Chicago Edition Citation

Lientz, Bennet P., and Kathryn P. Rea. Business Process Improvement: Planning and Implementation. New York: Harcourt brace, 1999.

MLA引文

Lientz, Bennet P., and Kathryn P. Rea. Business Process Improvement: Planning and Implementation. Harcourt brace, 1999.

警告：這些引文格式不一定是100％准確.