Deismireacht APA

Lientz, B. P., & Rea, K. P. (1999). Business process improvement: Planning and implementation. Harcourt brace.

Chicago Edition Citation

Lientz, Bennet P., and Kathryn P. Rea. Business Process Improvement: Planning and Implementation. New York: Harcourt brace, 1999.

Deismireacht MLA

Lientz, Bennet P., and Kathryn P. Rea. Business Process Improvement: Planning and Implementation. Harcourt brace, 1999.

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