Whalen, D. J. (1996). I see what you mean: Persuasive business communication. Response Books.
Citação norma ChicagoWhalen, D. Joel. I See What You Mean: Persuasive Business Communication. New Delhi: Response Books, 1996.
Citação norma MLAWhalen, D. Joel. I See What You Mean: Persuasive Business Communication. Response Books, 1996.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.