Payme, A. (1996). The essence of services marketing. Prentice-Hall of India.
Chicago Edition CitationPayme, Adrian. The Essence of Services Marketing. New Delhi: Prentice-Hall of India, 1996.
MLA引文Payme, Adrian. The Essence of Services Marketing. Prentice-Hall of India, 1996.
警告:這些引文格式不一定是100%准確.