Payme, A. (1996). The essence of services marketing. Prentice-Hall of India.
Chicago Style citaatPayme, Adrian. The Essence of Services Marketing. New Delhi: Prentice-Hall of India, 1996.
MLA citatiePayme, Adrian. The Essence of Services Marketing. Prentice-Hall of India, 1996.
Let op: Deze citaties zijn niet altijd 100% accuraat.