Payme, A. (1996). The essence of services marketing. Prentice-Hall of India.
शिकागो स्टाइल उद्धरणPayme, Adrian. The Essence of Services Marketing. New Delhi: Prentice-Hall of India, 1996.
एमएलए उद्धरणPayme, Adrian. The Essence of Services Marketing. Prentice-Hall of India, 1996.
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