Payme, A. (1996). The essence of services marketing. Prentice-Hall of India.
Παραπομπή Chicago StylePayme, Adrian. The Essence of Services Marketing. New Delhi: Prentice-Hall of India, 1996.
Παραπομπή MLAPayme, Adrian. The Essence of Services Marketing. Prentice-Hall of India, 1996.
Πρόσοχή: Οι παραπομπές μπορεί να μην είναι 100% ακριβείς.