Knouse, S. B. (1998). Human resources management perspective on TQM: Concepts and practices. Deep & Deep.
Čikaški stil citiranjaKnouse, Stephen B. Human Resources Management Perspective on TQM: Concepts and Practices. New Delhi: Deep & Deep, 1998.
MLA način citiranjaKnouse, Stephen B. Human Resources Management Perspective on TQM: Concepts and Practices. Deep & Deep, 1998.
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