APA引文

Bank, J., & Buckley, A. (1996). The essence of total quality management. Prentice hall of India.

Chicago Edition Citation

Bank, John, and Adrian Buckley. The Essence of Total Quality Management. New Delhi: Prentice hall of India, 1996.

MLA引文

Bank, John, and Adrian Buckley. The Essence of Total Quality Management. Prentice hall of India, 1996.

警告：這些引文格式不一定是100％准確.