Bank, J., & Buckley, A. (1996). The essence of total quality management. Prentice hall of India.
Chicago-стиль цитированияBank, John, and Adrian Buckley. The Essence of Total Quality Management. New Delhi: Prentice hall of India, 1996.
MLA-цитированиеBank, John, and Adrian Buckley. The Essence of Total Quality Management. Prentice hall of India, 1996.
Предупреждение: эти цитированмия не могут быть всегда правильны на 100%.