APA Citatie

Bank, J., & Buckley, A. (1996). The essence of total quality management. Prentice hall of India.

Chicago Style citaat

Bank, John, en Adrian Buckley. The Essence of Total Quality Management. New Delhi: Prentice hall of India, 1996.

MLA citatie

Bank, John, en Adrian Buckley. The Essence of Total Quality Management. Prentice hall of India, 1996.

Let op: Deze citaties zijn niet altijd 100% accuraat.