Deismireacht APA

Bank, J., & Buckley, A. (1996). The essence of total quality management. Prentice hall of India.

Chicago Edition Citation

Bank, John, and Adrian Buckley. The Essence of Total Quality Management. New Delhi: Prentice hall of India, 1996.

Deismireacht MLA

Bank, John, and Adrian Buckley. The Essence of Total Quality Management. Prentice hall of India, 1996.

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