Style de citation APA

Bank, J., & Buckley, A. (1996). The essence of total quality management. Prentice hall of India.

Style de citation Chicago

Bank, John, et Adrian Buckley. The Essence of Total Quality Management. New Delhi: Prentice hall of India, 1996.

Style de citation MLA

Bank, John, et Adrian Buckley. The Essence of Total Quality Management. Prentice hall of India, 1996.

Attention : ces citations peuvent ne pas être correctes à 100%.