Samuel, K. (1999). Encyclopaedia of management: TQM. Crest.
Chicago Edition CitationSamuel, K.H. Encyclopaedia of Management: TQM. New Delhi: Crest, 1999.
MLA Edition CitationSamuel, K.H. Encyclopaedia of Management: TQM. Crest, 1999.
Warning: These citations may not always be 100% accurate.