Roberts, H. (1994). Process preengineering: The key to achieving breakthrough success. Tata McGraw Hill.
Chicago Edition CitationRoberts, Hon. Process Preengineering: The Key to Achieving Breakthrough Success. New Delhi: Tata McGraw Hill, 1994.
MLA引文Roberts, Hon. Process Preengineering: The Key to Achieving Breakthrough Success. Tata McGraw Hill, 1994.
警告：这些引文格式不一定是100％准确.