Sethi, V. (2003). Organizational transformation through business process reengineering: Applying the lessons learned. Pearson education.
Citação norma ChicagoSethi, Vikram. Organizational Transformation Through Business Process Reengineering: Applying the Lessons Learned. Delhi: Pearson education, 2003.
Citação norma MLASethi, Vikram. Organizational Transformation Through Business Process Reengineering: Applying the Lessons Learned. Pearson education, 2003.
Nota: a formatação da citação pode não corresponder 100% ao definido pela respectiva norma.