Cita APA

Peppard, J. (1997). The essence of business process reengineering. Prentice Hall of India.

Chicago Edition Citation

Peppard, Joe. The Essence of Business Process Reengineering. New Delhi: Prentice Hall of India, 1997.

Cita MLA

Peppard, Joe. The Essence of Business Process Reengineering. Prentice Hall of India, 1997.